|
|
LIBSA utilize a range of information medium to disseminate information to its wide spectrum of its clientele. We have
developed a brand booklet, co-operative booklet, quarterly newsletter, and monthly information periodical as
means to reaching our clients across Limpopo Province and beyond. Our approach is to have our brand and co-operative
booklets to be in the indigenous languages predominantly spoken in the province to ensure that we not only reach out
to clients that can read and write English only, but to cover those that can communicate in the three languages spoken
locally being, Sepedi, IxiTsonga and Venda.
The Internet, as another means of communicating to prospective clients globally, is fast becoming an option to
business travelers. To make information easily available to entrepreneurs, LIBSA is developing computerbased
library at each LIBSA office, which include LIBSA overview on DVD.
LIBSA also participate on talk show with the Combo (Radio Thobela, Radio Mungana lonene and Phalaphala FM).
These local based radio stations contribute immensely in the delivery of business related information and
activities that LIBSA undertake to assist entrepreneurs.
LIBSA strives to ensure that it offers enterprises and co-operatives the most comprehensive range of developmental
and business-enhancing services, via established and capacitated LIBSA Offices, managed by highly-qualified and committed teams.
In addition to providing a preliminary Feasibility Analysis of business ideas and offering a general Business Advisory Service (Mentoring and Counseling), LIBSA also:
Collects and disseminate tender information
Assists with completion of tender documents
Assists with compiling business plans & profiles
Ensures easy access to essential business development-related (via seminars, workshops, forums, radio talk shows and special business days)
Assists in identifying business opportunities
Facilitates linkages to business markets
Facilitates access to finance
Facilitates the establishment of manufacturing incubation centres
Support and develop co-operatives
LIBSA also offers Basic Business Training:
Basic Bookkeeping
Business Management
Financial Management
Project Management
Practical Marketing
Costing and Pricing
LIBSA also offers Technical Training courses:
Electrical level
Welding
Motor Mechanic
Brick laying
Carpentry
Plumbing
It courses
Sewing
Driver training
Customer Services
As service driven institution, LIBSA regards customer service as the hallmark of its brand aspiration.
We aim to exceed customer satisfaction and expectations in order to change the face of business development in South Africa.
LIBSA adheres to the Batho Pele Principles, which underpins our approach to doing business on a daily basis.
We have built an information technology infrastructure for the employees to do their work with ease, to assist
clients at their earliest convenience. This includes the allocation of information technology gargets for use
by Business Development and Co-operative Project Officers on the field.
Our value system entrenches the culture of Ubuntu, which means treating people humanly at all times.
Our Customer Relations Management system ensures that all clients on LIBSA database do receive the quarterly
newsletter and whilst the Information Periodical will be distributed in line with sectors of business to entrepreneurs.
Service at Your Doorstep
Our network of branch offices across Limpopo Province is an indication of the dedication that we have for our clients.
Click to view Batho Pele principles
|
